For providers · Verification is free
$19/month· cancel yourself from your dashboard · no commission on what you bill
When someone needs what you do, a person puts your name in front of them.
There is no public directory here for participants to scroll past. Staff read each support request and build a shortlist by hand, from providers a person has verified. Verification is free and stays free. Being in the set staff shortlist from costs $19 a month. That is the whole model.
No card needed. A person reviews your evidence before any badge appears.
The short version
Verification is free, done by a person, and yours to keep.
A listing is the only thing that makes you referable — staff cannot send you a referral without one. The tool refuses to create a referral for an organisation with no active subscription.
It buys eligibility. It does not buy placement, priority, or a number of referrals, and no amount of money ever will.
What it is and is not
Pick the listing, not the placement
What a listing buys you
- Your organisation is in the set staff shortlist from
- A verified listing, reviewed by a person against real evidence
- A capacity calendar with dated reconfirmation links
- Messaging, scheduling and a record attached to every referral
- The ability to decline with a reason, free, at any time
What a listing does not buy you
- Placement or priority anywhere
- A guaranteed number of referrals — or any referrals at all
- Influence over who staff shortlist
- A better position for spending more
- Any commitment you cannot exit yourself from your own dashboard
Subscription tier, advertising spend, revenue and any ownership relationship with us are excluded from shortlisting structurally. The shortlisting tool has no field for them. If someone adds one, an automated test fails the build.
That is not a promise. It is how the code is written. Read the published ranking policy.
The channel
How a referral actually reaches you
Five steps, and a person is involved at the one that matters. None of it happens automatically. That is slower than a search box, and it is the reason a shortlist here means something.
Step 1: Someone describes what they need, in their own words
A participant opens a support request: the type of support, where they are, and when they would like to start. Not a dropdown-only form, so the context survives.
Step 2: A person reads it and builds the shortlist by hand
A staff member picks providers who can actually deliver it, from the verified directory. No algorithm, no ranking score, and no way to buy in.
Step 3: The participant sees exactly what you would receive, and consents
Section by section, before anything reaches you. They can also decline — and you never learn you were shown to them. Consent here is a decision, not a checkbox.
Step 4: The referral lands in your inbox
Accept, decline with a reason, or ask for more information. Declining costs you nothing, and the reason helps staff shortlist you better next time.
Step 5: You talk to them inside the platform
Message the participant, book an introduction, and confirm when service commences. What was agreed stays attached to the referral, for both of you.
The questions providers actually ask us
How many referrals will I get?
We do not know, and anyone who gives you a number is guessing. What we can tell you is what moves it: whether you cover a region where participants are opening requests, how specific your support types are, whether your capacity is confirmed recently rather than assumed, and how quickly you respond when a referral arrives. Those are the levers, and three of the four are in your hands.
I have paid for a directory before and got nothing.
A fair thing to hold against us. Here is what is different, concretely: there is no public list here, so you are not competing for a scroll position. A staff member chooses. Spending more cannot move you, because the shortlisting tool has no field for what you spend. And you cancel yourself from your billing dashboard — no phone call, no retention script, no notice period.
Do you take a percentage of what I bill?
No. The subscription is the entire commercial relationship. We do not charge a commission on supports, take a percentage of NDIS funding, or sell participant information. What you invoice is yours.
What does verification actually check?
A person reviews real evidence and records what was checked and on what date: your ABN, your insurance certificate and your NDIS registration. Each badge is separate, so nobody can imply you were checked for something you were not. We do not verify quality of care, and we say so on the badge page rather than leaving it to be assumed. Verification costs nothing, it does not expire into a paywall, and cancelling a listing does not revoke it.
What if I am full?
Mark it in your capacity calendar. Capacity carries the date you last confirmed it and is marked stale after 14 days rather than quietly continuing to say you are open, so you are not fielding enquiries for places you filled weeks ago. You can reconfirm from a secure link without signing in.
What do participants see about me before they consent?
Exactly what you would receive, and exactly what they would share, section by section. Nothing moves without them agreeing to it. If they decline, you are never told that they were shown your details.
Can I get verified now and add a listing later?
Yes. Verification is free and the badge is yours whether you ever hold a listing or not. A listing is what makes you referable, and you can add or remove one whenever it suits you.
The honest version of a guarantee
We will not promise you referrals. We have no way to make that true, and a promise we cannot keep is worth less than none.
Here is what we will hold to:
- Verification stays free, and the badge stays yours whether you hold a listing or not
- Nobody outbids you — not with subscription tier, not with advertising spend, not with anything
- You are never charged as though a feature marked not live yet works today
- You cancel yourself, from your own dashboard, whenever you want
Listing
One plan, while it is one plan
Listing plans are not configured in this environment.
Start with the free part
Get verified, see what is actually being asked for in your area, and decide about a listing afterwards. Nothing about that order is a trick.
No card. A person reviews your evidence. Cancel a listing yourself, at any time.